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"WE WHO LOVED PSA MAKE SOUTHWEST NO. 1"
As we talk about a new airport we
need to ask what the customers want, both the airlines and their
passengers. It can be fun finding out, for the answers are loaded
with surprises.
When hot pants and happy smiles
made the San Diego-based jets of PSA the darling of California
commuters in the 1960s, San Diegans began flying to San Francisco
for lunch or a tennis game.
A stockbroker named Bob Jackson
sat beside me on such a PSA flight one morning, remembering
sudenly that he had parked his car at Lindbergh in so great a rush
that he'd forgotten to turn off his engine. He called the next day
to say that when he got back to San Diego his gas tank was still
three-quarters full.
In that era, PSA was an essential
ingredient of the California style, of restless mobility and a
putty culture.
In years when seeming sexy was
rarely considered degrading, dirty or dangerous, PSA flight
attendants, men and women, seemed the sexiest in the air and proud
of it.
For these and more mundane
reasons, PSA boarded many more passengers at Lindbergh Field in
these years than any other airline.
Until near the end of its
corporate life, PSA never pretended to be much more than a
commuter airline, but was so good at it that all around the world
airlines mimicked it, usually without success.
Then USAir took over PSA, painted
the PSA smile off its fuselages and made commuter flights more
businesslike, and, in time, passenger traffic on those routes went
into decline. In the most recent six-month period, USAir embarked
only 3.23 percent of departing San Diego passengers.
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